Facilitator's guide to participatory decision-making

Sam Kaner with Lenny Lind ... [et al.] ; foreword by Michael Doyle

"The best book on collaboration ever written!" -Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better-much better. Completely revised and updated, the second edition is loaded with new tools and techniques.* Two powerful new chapters on agenda design* A full section devoted to reaching closure* More than twice as many tools for handling difficult dynamics*70 brand-new pages and over 100 pages significantly improved

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[目次]

  • Foreword by Michael Doyle Introduction. PART I: GROUNDING PRINCIPLES. 1. The Dynamics of Group Decision-Making. 2. Participatory Values. 3. Introduction to the Role of Facilitator. PART II: FACILITATOR FUNDAMENTALS. 4. Facilitative Listening Skills. 5. ChartWriting Technique. 6. Facilitating Open Discussion. 7. Alternatives to Open Discussion. 8. Brainstorming. 9. Tools for Managing Long Lists. 10. Dealing with Difficult Dynamics. 11. Effective Agendas: Desired Outcomes. 12. Effective Agendas: Process Design. PART III: BUILDING SUSTAINABLE AGREEMENTS. 13. Principles for Building Sustainable Agreements. 14. Gathering Diverse Points of View. 15. Building a Shared Framework of Understanding. 16. Developing Inclusive Solutions. PART IV: REACHING CLOSURE. 17. Importance of Clear Decision Rules. 18. Striving for Unanimity. 19. Reaching Closure Step by Step. 20. Facilitating Sustainable Agreements. Photocopying Policy. Bibliography. About the Authors.

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この本の情報

書名 Facilitator's guide to participatory decision-making
著作者等 Doyle, Michael
Kaner, Sam
Lind, Lenny
Berger Duane
Doyle Michael P.
Fisk Sarah
Toldi Catherine
シリーズ名 The Jossey-Bass business & management series
出版元 Jossey-Bass/Wiley
刊行年月 c2007
版表示 2nd ed
ページ数 xx, 341 p.
大きさ 28 cm
ISBN 9780787982669
NCID BB00797843
※クリックでCiNii Booksを表示
言語 英語
出版国 アメリカ合衆国
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