Innovation and Tranformation Through Knowledge Management

By (author) Expert Compilations; Edited by Serventi, Evie

Driving innovative projects and processes on budget and on time is a challenge; however organisations are increasingly realising the value of knowledge management in terms of working through such challenges - with positive outcomes. With constant pressure to be lean, produce more with less, to share knowledge and be more collaborative, knowledge managers and their teams are playing a changing and critical role in the development, management, and successful delivery of core business objectives and projects. Innovation and Transformation through Knowledge Management is a strategic guidebook, packed with case studies, insight and opinion, tips and tools in order to use knowledge management to drive innovation and manage change effectively. Featuring expert contributions from the likes of: * Dave Snowden, KM thought leader; * David Galipeau, the Knowledge, Innovation and Capacity Group * Practice Leader for the United Nations Development Programme; * Colette Bewley and Rachel Roberts from Burges Salmon; * Stephanie Barnes, of Missing Puzzle Piece Consulting; * Oz Benamram of White & Case LLP and Sally Gonzales of SNR Denton; * Debra Amidon, founder and CEO of ENTOVATION International Ltd; * Dimis Michaelides, renowned author, consultant and speaker; * Dr Nick Milton, KM Consultant; * Yuen-Wah Ku, head of process and service innovation at OCBC Bank in Singapore; * Dr Johannes Muller, Jaren Krchnavi and Dr. Alexander Stocker from Siemens; * Gordon Vala-Webb - led an award-winning social networking project at PwC, Canada; and * Keith De La Rue, of Acknowledge Consulting. They cover topics including: * The impact of KM innovation on productivity, growth, and morale within the organisation; * Minimising personnel knowledge loss to competitors; * The benefit of innovation for individual roles, across departments and the entire organisation; * How to develop and implement a KM innovation strategy; * Learning how to develop and present innovation for improving procedures and processes; * Effective knowledge sharing with colleagues, and clients/customers; * Identifying and harnessing key innovation drivers; * The evolution of KM as a driver of innovation in today's organisation; and * The use of knowledge technology to drive innovation. Innovation through KM is the key to improved productivity and consistent organisational growth.

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[目次]

  • KM coming of age: A kaleidoscope of innovation opportunity by Debra M. Amidon... 1 Harnessing knowledge management to drive innovation by Stephanie Barnes... 19 Forming a KM strategy for your firm by Oz Benamram and Sally R Gonzalez ...31 Efficiency and effectiveness: Implementing strategy through innovation by Colette Bewley and Rachel Roberts ...37 The innovation conversation by Keith De La Rue ...45 Case study: Using KM to support the Afghanistan Government by David Galipeau ...55 Global knowledge exchange using References+ within the Siemens intranet by Johannes Muller, Jaren Krchnavi and Alexander Stocker ...71 Using customer insights to design a great customer experience By Yuen-Wah Ku ...81 The Art Of Innovation and the learning organisation by Dimis Michaelides ...87 Innovation through smarter software by Dr Nick Milton ...97 Innovation is a social business at PwC Canada By Gordon Vala-Webb ...107

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この本の情報

書名 Innovation and Tranformation Through Knowledge Management
著作者等 Serventi, Evie
Expert Compilations
出版元 Ark Group
刊行年月 2012.12.28
ページ数 107p
ISBN 9781908640697
言語 英語
出版国 イギリス
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